Orientation (Department Heads, Managers, TimeCard Approvers)
A few days prior to Going Live, WorkRecords will hold an Orientation. The orientation should include all managers that manage workers that will be using the WorkRecords Kiosk and/or approve TimeCards. This orientation session provides a high level overview of the benefits of WorkRecords, the simple 5 step process, and a brief training on how workers will access and use the Kiosk.
Schedule Post GoLive Training
Post GoLive training is scheduled for each department. Almost all training, with the exception of Kiosk training, is done following GoLive, so that the data used is real data with the real situations each manager will encounter.
More about Post GoLive Training
The two weeks following the GoLive the WorkRecords Implementation Manager conducts training with department managers as well as accounting & other operational users. The training investment is usually between 15 - 45 minutes depending on the role, number of workers and complexity of the account set-up. During this time saved reports are created and alerts set for easy ongoing use of WorkRecords.
WorkRecords has a library of training QuickGuides and videos. Some customers choose to complete training through these self paced training resources and quick emails or calls with the WorkRecords support team.