Post GoLive Training
The first week following GoLive the Implementation Manager will provide training that covers:
- monitoring and approving time and activity in WorkRecords
- using views and alerts
- utilizing Time & Attendance
- functionality from Apps
adding new workers & order confirmations (as appropriate)
The second week following the GoLive the Implementation Manager will monitor account usage partnering with the users, Compliance Manager, and WorkRecords Manager to ensure that a foundation of best practices are firmly in place. During this week the Implementation Manager will begin transitioning users to the WorkRecords Support team for ongoing questions and training needs.