If you discover that a worker’s name was entered incorrectly or needs to be updated in WorkRecords, the Support team can help update the record.


To request a correction, the Labor Supplier will need to submit a Support ticket with the following details:

  • The worker’s name as it currently appears in WorkRecords

  • The correct full name that should be listed

  • The first three digits of the worker’s SSN 


Once received, the WorkRecords Support team will review the request and follow up in the ticket.


If the worker is associated with more than one Labor Supplier in WorkRecords, additional steps or verification may be required before the update can be completed.