Why do risk management departments love WorkRecords? Data. And not just data, but integrated data. Data is helpful but when viewed for a single purpose it can be intentionally or unintentionally manipulated. When the data is captured through a worker's kiosk selection and then integrated into the financial, payroll, labor management and data intelligence systems of both the Labor Buyer and Labor Supplier there are competing interests, working together, to make sure that the data is accurate.
Monitoring job activity selections in WorkRecords will ensure that once your workers arrive on-site at your customer you are aware of the work that they worker is completing. Unlike timekeeping systems that only capture the title of the work you expected your worker to do the WorkRecords Kiosk captures what actually happens. When assigning your worker you will create an order confirmation that contains the workers job title, descriptive of what you believe will happen at the work-site. When the worker checks in at the Kiosk they will select the job activity that describes the work they have been assigned to do. learn more about Job Activity vs. Job Title
Contract & Workers Compensation Compliance
By running reports or setting exception alerts in WorkRecords you can easily monitor when a worker checks in for a position that you did not expect or authorize. For instance, a worker sent as a picker/packer may check in as a fork lift driver at a customer who hasn't signed a letter of indemnification, maybe your staffing firm doesn't staff or carry insurance for fork lift drivers, or maybe the worker is just not certified or qualified. Alerts in WorkRecords allow you to quickly address and resolve this with your customer and/or worker.
Have you ever sent a worker out to a work-site telling them they would be completing one type of worker only to learn that they were doing something totally different? Often the worker contacts you because they believe they should be compensated more for the work they did. WorkRecords provides the data you need to make sure your payroll and/or invoicing is correct based on what is actually being done at the work-site.
With WorkRecords, invoice disputes are a thing of the past. The hourly bill rate, any overtime rates, and non-hourly billing items are recorded and stored in WorkRecords for each worker, prior to any time being stored for the worker. The hours are captured in WorkRecords and approved at the end of the billing week by the Labor Buyer. Once approved the time, activity, and rate is locked on the worker's timecard for that week and can not be changed. Only these locked timecards can be applied to an invoice. Thus, WorkRecords ensures that only time approved by the Labor Buyer can be invoiced by the Labor Supplier using the financial agreement associated with the order at the time of approval.