Templates are created for frequently staffed positions to help ensure accuracy and allow Labor Suppliers to more quickly and efficiently create Orders for workers.
Updating a Template only impacts future Orders created using that Template. It does not change any previously created Orders.
Important: The job title used to create the Template and the Template’s saved name cannot be changed.
Self-Service Updates
The following items can be updated directly in WorkRecords:
- Rates and Shift Differentials
See more information here: FAQ - How do we change a pay rate, bill rate or shift adder/differential rate?
Support-Assisted Updates
For the updates below, you will need to open a Support ticket. Please include the details listed with your request:
Buyer Primary Contact
Order #
Name of the workplace/property
Email address of the contact person at the workplace/property
OT Bill Factor
Order #
Name of the workplace/property
Email address of the contact person at the workplace/property
Adding a New AddOn
Order #
Name of the requested AddOn
Rates for this AddOn
Name of the workplace/property
Email address of the contact person at the workplace/property
Sales Tax
Order #
New sales tax rate
Name of the workplace/property
Email address of the contact person at the workplace/property
Order Notes
Order #
The text you would like listed in the Order Notes
Once your request is received, the WorkRecords Support team will review the details. Additional information or approval may be required before the update can be completed.