When to use a Credit Charge Adjustment
Credit / Charge Adjustments are created by Labor Suppliers to apply and invoice credit or debit amounts in WorkRecords. The use of this tool varies from Labor Buyer to Labor Buyer but may include items such as:
  • billing for incorrect rates entered into WorkRecords
  • billing for overtime that was not captured due to the use of multiple TimeCards for the same worker in the same workweek 
  • billing for negotiated reimbursement for items (drug screens, background checks, etc.) after a specified period
  • negotiated credits for meal charges, equipment, cleaning fees, etc. incurred by workers
  • holiday billing (click here for a better option before TimeCard approval)
  • missed hours (click here to see how to create a make-up order, required by most management companies for missed hours)




Why Selecting the Correct TimeCard is Important

When a worker makes a selection by scanning a QR code, each selection is allocated to a specific job activity, department, division, etc.  After the Labor Buyer manager approves the stored hours, each approved TimeCard then reflects the totals by job activity, department, etc. The process of summarizing the hours and spend is called "tagging" in WorkRecords.  This summary is included at the bottom of every invoice.  The Credit / Charge Adjustment Invoice includes an A/P summary that mirrors the tagging of the respective TimeCard, therefore, it is important to select the proper TimeCard when applying an adjustment.  Be sure to select the correct:

  1. worker
  2. weekending
  3. customer, also known as target worksite


Please contact the Labor Buyer or support@workrecords.com for clarification if you have questions on which TimeCard should be selected to create the adjustment.


The video below shows the step-by-step instructions on creating a Credit / Charge Adjustment.