WorkRecords e-Support

How to Correct a TimeCard That Has Been Invoiced 2

• *Steps for Creating a Credit / Charge Adjustment
• Using Make-Up Orders To Bill For Missed Time

How to Unapprove a TimeCard 2

• FAQ - How to Unapprove a WorkRecords TimeCard (Suppliers Only)
• FAQ - Cómo desaprobar una tarjeta de tiempo de registro de trabajo (Solo Proveedores)

Overtime Calculation Overview 2

• FAQ - Why isn't overtime calculated throughout the week?
• FAQ - How is overtime distributed when a worker works in more than one department or job activity during the same work week?

FAQs on Billing Questions 8

• FAQ - How do I bill for shift minimums by adjusting billable hours?
• FAQ - How do I bill for shift minimums by adjusting billing only?
• FAQ - How do I track/bill for training hours?
• FAQ - A TimeCard was approved, but the bill rate or hours were incorrect, what do I do?
• FAQ - How do I add in an employee's hours for the week if they physically didn't check in through the QR code?

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