FAQs on Billing Questions

FAQ - How do I bill for shift minimums by adjusting billable hours?
Tue, 11 Oct, 2022 at 4:04 PM
FAQ - How do I bill for shift minimums by adjusting billing only?
There are two options for capturing billing for shift minimums.  Labor Buyers often have a preference based on how  shift minimums should impact the...
Tue, 11 Oct, 2022 at 4:08 PM
FAQ - How do I track/bill for training hours?
Because the agreements between Labor Buyers and Labor Suppliers vary greatly about tracking and calculating training hours, WorkRecords provid...
Fri, 28 Oct, 2022 at 8:22 PM
FAQ - A TimeCard was approved, but the bill rate or hours were incorrect, what do I do?
If the TimeCard was approved, but has not been presented on an Invoice in WorkRecords, a Supplier user can unapprove the timecard under their account. I...
Mon, 24 Oct, 2022 at 2:22 PM
FAQ - How do I add in an employee's hours for the week if they physically didn't check in through the QR code?
Adding an employee's hours for the week if they failed to check in through the QR code can be done manually. From the WorkRecords main menu, follow thes...
Wed, 5 Oct, 2022 at 4:46 PM
FAQ - How can a TimeCard that has already been invoiced be corrected?
Once a TimeCard has been presented on an Invoice, it can no longer be edited or changed. However, there are steps you can take depending on whether the ...
Fri, 27 Jun, 2025 at 5:26 PM
FAQ - How do I select the proper TimeCard for Credit / Charge Adjustments
The TimeCard selected for the Credit / Charge Adjustment serves two purposes: To provide the allocation for the AP Sort at the bottom of the Credit / Cha...
Fri, 7 Oct, 2022 at 4:15 PM
FAQ - What can I do when a worker has two Order Confirmations and checks-in on the wrong one?
If a worker has multiple Orders, all active Orders for the worker will be available and the worker will need to select the correct one.  Occasionally, a...
Wed, 5 Oct, 2022 at 4:30 PM