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WorkRecords auto-generates an email notification of a presented Invoice to the email address of the billing contact at the Labor Buyer. This email is provided to WorkRecords to add to the configuration during the account setup process. If a person receives more than one email notification of a presented Invoice, it is often because the Labor Supplier has the option in WorkRecords to send the email notification to anyone they choose. They simply may not realize the billing contact is already receiving an email notification.
The best way to correct this occurrence is to notify the Labor Supplier that they no longer need to add the billing contact to receive an email notification.
For more FAQs regarding presenting Invoices, please visit Invoices - Presenting Invoices in WorkRecords.