This training video provides an overview on the process of adding Shift Differentials to Order Templates and Order Confirmations at the time they are created.


There are a few important things to remember:

  • The user selects the default or home shift when creating the Order or Template. ¬†Simply click on the circle in front of the correct shift - this can be used even if there is no change in the rate from shift 1 to shift 2 or 3.
  • Shift 1 should never include a Shift Differential amount, but is included only so that shift 1 can be set as the default or home shift (this is the automatic default).
  • The amount entered as the Shift Differential is the total Bill / Pay Rate for that shift minus the base Bill / Pay Rate ($15.00 for second shift may appear as $14.00 Bill Rate and $1.00 Shift Differential, NOT $15.00 in the Shift Sifferential blank).


For information on how to adjust or add Shift Differentials, please view the solution called Making Changes/Updates to Order Confirmations.