WorkRecords e-Support

Note, the ACA AddOn as shown below will be retired at the end of Q1, 2022.  CLICK HERE to learn about the new ACA Hourly AddOn.  This new AddOn automatically tracks and applies the hours to the TimeCard once it is approved.  Reach out to support for assistance transitioning to this new AddOn.

When using the ACA AddOn to track billing associated with the Affordable Care Act (ACA), be sure to note the following key items.

• The ACA AddOn must be included when the Order is created to input the ACA amount in TimeCard Editor.
• An amount can only be input into the ACA AddOn field in TimeCard Editor if the TimeCard has not yet been approved.  If a TimeCard has already been approved before adding the ACA AddOn amount, WorkRecords Support can unapprove the TimeCard for you.
• The ACA hours must be entered as a decimal.  Be sure to enter 38.87 (thirty eight point eighty seven), rather than 38:52 (the colon indicates this is a time of hours and minutes, or 38 hours and 52 minutes). 
• The ACA AddOn will automatically multiply the hours entered by the ACA hourly rate.  For example, to bill 38.87 hours at an ACA bill amount of $0.20, only enter the number 38.87 in TimeCard Editor.  WorkRecords will automatically calculate it as 38.87 x $0.20, giving you a billing amount of $7.77.