The following areas should be covered with each worker as part of their Kiosk training:
- Check-In and Check-Out Time versus Start/End Time Differences
- Checking In/Out at the Kiosk
- Rules for Checking Out for Breaks
- How to check-in/out if they have forgotten their swipe card
Note: Anything listed below that is highlighted in blue and underlined can be clicked on to take you to a QuickGuide, Training Video or additional resources with step by step instructions.
Kiosk Training Materials
(2.5 minutes)
Video - Train Workers to Use the Kiosk (Spanish)
*Note: Not all kiosks have the countdown screen displayed as a final step instead the picture is taken during the check-in/out process to decrease the overall time it takes for a worker to complete the process.
Some Workplace Labor Buyers have convenience rules that allow a worker to check-in at a Kiosk prior to the start of a shift. For example, a worker may be allowed to check-in for a shift at 7:53 AM even though work will not begin until 8:00 AM. When the worker checks-in, the time is captured with an Actual Time of 7:53 AM and a Billable/Effective Time of 8:00 AM. Invoicing is generated based on the Billable/Effective Time. Rules vary from work site to work site (and often even from department to department within a work site), therefore, it is important to educate workers AND post a reminder by the Kiosk for locations that are using these convenience rules.
Checking In/Out at the Kiosk
The amount of time it takes to check-in/out at a WorkRecords Kiosk varies from 10 to 20 seconds depending upon the worker and number of selections required. The options for a worker to select vary, but typically include the department in which they are working, shift, and job activity. Click on the video link below for key points in training a worker to check-in and out at the Kiosk.
Rules for Checking Out for Breaks
Some Workplace Buyers have automatic break deductions that occur for meal breaks, while others require that the worker check-out when they leave for a meal break and then check-in when they return. Rules vary from work site to work site (and often even from department to department within a property), therefore it is important to educate workers AND post a reminder by the Kiosk.
Training Tips
- Post the the QuickGuides offered here next to the Kiosk
- Include the Kiosk training link in any email communications with the workers prior to their start date. It can be viewed on smart phones, tablets and computers.
- View the video with the worker during their orientation
- Loop the video to play in the lunchroom or break room with other announcements when the technology is available
Other Helpful Links
FAQ - How do I order Free Magnetic Swipe Cards?
FAQ - A worker using a badge/magnetic swipe card cannot check-in at a Kiosk, what do I do?
FAQ - A worker using their Social Security Number cannot check-in at a Kiosk, what do I do?