The following areas should be covered with each worker:
- Steps to check-in/out
- What to do and who to contact if they are unable to check-in/out
Communication Tips
- Include video links in any email communications with the workers before their start date. Workers can view videos on smartphones, tablets, and computers.
- Please view the video with the worker during their orientation
- Loop the video to play in the lunchroom or break room with other announcements when the technology is available
Note: Anything listed below highlighted in blue and underlined can be clicked on to take you to a QuickGuide, Training Video, or additional resources with step-by-step instructions.
WorkConnect Orientation Materials
Accessing WorkConnect:
QuickGuide: Accessing Your WorkConnect Account (English & Spanish)
Video - Accessing Your WorkConnect Account
Checking In and Out Using WorkConnect:
Video - Using WorkConnect to Check In (English & Spanish)
Video - Using WorkConnect to Check Out (English & Spanish)
Actual versus Effective Check-In and Check-Out Times
Some worksites have auto breaks to automatically deduct meal breaks or convenience rules that allow workers to check in before starting a shift. For example, a worker may be allowed to check-in for a shift at 7:53 AM even though work will not begin until 8:00 AM. When the worker checks-in, the time is captured with an Actual Time of 7:53 AM and a Billable/Effective Time of 8:00 AM. Invoicing is generated based on the Billable/Effective Time.
Rules vary from workplace to work site (and often even from department to department within a workplace). Therefore, it is essential to educate workers AND post a reminder for locations that are using automated rules so that workers know who to contact if their time needs to be edited to override a rule.