Workers - Train Workers to Use Kiosk

This folder contains resources to help you complete Step 7 of the GoLive RoadMap for Labor Suppliers.

Train Workers to Use the Kiosk
The following areas should be covered with each worker as part of their Kiosk training: Check-In and Check-Out Time versus Start/End Time Differenc...
Thu, 5 May, 2016 at 10:43 AM
Kiosk Instructions - Kiosk Exception Report (For Use Only When Workers Have Not or Cannot Use the WorkRecords Kiosk to Check-In/Out)
We recommend that you post the Kiosk instructions next to the Kiosk.   In addition, WorkRecords strongly encourages Labor Buyers and Labor Suppliers to ...
Thu, 14 Jun, 2018 at 5:53 PM
General Kiosk Questions and Solutions
The Troubleshooting at the WorkRecords Kiosk document (attached below) addresses the following Kiosk issues and solutions: The worker tries to check-...
Thu, 5 May, 2016 at 9:14 AM
FAQ - A worker using a badge/magnetic swipe card cannot check-in at a Kiosk, what do I do?
If the worker tries to check-in with a magnetic swipe card and they receive the message “That ID not found”, there are a few possible reasons for this messa...
Thu, 5 May, 2016 at 9:17 AM
FAQ - A worker using their Social Security Number cannot check-in at a Kiosk, what do I do?
If the worker tries to manually punch in their Social Security Number and receives the message “That ID not found”, there are a few possible reasons for the ...
Thu, 5 May, 2016 at 9:22 AM
FAQ - What do I do if the keypad is not visible on the Kiosk?
If the keypad is not visible when stepping up to the kiosk, touch the screen to activate it.  If that action does not activate the screen please check for t...
Thu, 5 May, 2016 at 10:46 AM
FAQ - What is the difference between WorkRecords and a time clock/time keeping system?
The major differences between WorkRecords and any Time and Attendance system are: WorkRecords is a single system serving multiple employers i...
Thu, 5 May, 2016 at 9:35 AM
FAQ - What are the options for a worker to check-in/out at a WorkRecords Kiosk?
The WorkRecords Kiosk has two options to allow worker's to check in and out.   A magnetic swipe card.  This is the WorkRecords recommended o...
Thu, 5 May, 2016 at 9:54 AM
Stop at the Clock - Optional Configuration Setting
In instances where a worker must be off the clock for a set period of time WorkRecords offers Stop at the Clock functionality.  This rule, applied by the La...
Thu, 5 May, 2016 at 11:42 AM
Warn at the Clock - Optional Configuration Setting
An optional setting can be enabled in a Labor Buyer's account configuration to help highlight for a worker when they are checking in/out at a t...
Tue, 24 May, 2016 at 1:26 PM