Unless previously authorized by a Labor Supplier, WorkRecords does not verify a Labor Supplier's worker's name and SS# with the Social Security Number Verification (SSNV) service.

On occasion, due to the large volume of workers already existing in the WorkRecords database, a Labor Supplier entering a new worker will encounter a message during the process that the SS# they are entering is already associated with a worker with a different name entered by another Labor Supplier.  When this happens, the correcting procedure is the following:

  1. The new Labor Supplier will access the Social Security Number Verification (SSNV) service and confirm their worker's name and SS# are a match (if there is not a match, the first Labor Supplier will also need to consult with their worker and resolve the conflict).
  2. If there is a match, then the Labor Supplier should contact WorkRecords Support and report the conflict and confirm they have verified their worker's name and SS# does match in the SSNV database.
  3. WorkRecords Support will then contact the initial Labor Supplier informing them of the conflict and instruct them to contact their worker to collect their correct SS# and communicate it to WorkRecords Support.
  4. WorkRecords Support will edit the initial worker's data adding their correct SS# and then inform the new Labor Supplier that they may now complete the process of entering their worker's information into the WorkRecords database