Note: Anything listed below that is highlighted in blue and underlined can be clicked on to take you to a QuickGuide, Training Video or additional resources with step by step instructions.
Once a TimeCard has been presented on an Invoice, the TimeCard cannot be changed. If the TimeCard has not been presented on an Invoice, it should be unapproved, corrected and re-approved.
Depending on the situation a Labor Supplier will do one of two things:
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Correct Missing Hours
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Correct Under-billing
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Correct
Over-billing
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Create a MakeUp Order Confirmation
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X
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Process a Credit / Charge Adjustment
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X
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X
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X
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Many Labor Buyers prefer that a MakeUp Order Confirmation be used to capture missed hours so that reports (and automatic integrations) accurately reflect the hours worked. Remember, a Credit / Charge Adjustment only impacts dollars and allows for a Credit / Charge Adjustment invoice to be created. A Credit / Charge Adjustment will not impact the hours on an invoiced TimeCard or the Tagging.