Troubleshooting Invoices

FAQ - Why are invoice totals from the WorkRecords presented Invoice slightly different from WorkRecords Views totals?
There are almost always some slight differences in totals between the Invoice (which is an aggregation of total approved TimeCards) and any WorkSegment re...
Mon, 12 Jun, 2023 at 12:32 PM
FAQ – What to Do When No TimeCards Appear After Clicking a Customer Name in Invoicing Area
When a property name appears in your invoicing queue, it means there is at least one TimeCard that has been approved and is available to be presented on an ...
Wed, 30 Jul, 2025 at 10:28 AM
FAQ - What steps should I take to reconcile an invoice from my back office to the WorkRecords invoice
Because WorkRecords is not directly tied to a Labor Supplier's back office system that generates the invoice, from time to time the total of Approved Ti...
Wed, 27 Apr, 2022 at 1:17 PM