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Solution home Presenting Invoices and Invoicing Guidance

FAQs on Invoicing

FAQ – What to Do When No TimeCards Appear After Clicking a Customer Name in Invoicing Area
When a property name appears in your invoicing queue, it means there is at least one TimeCard that has been approved and is available to be presented on an ...
Wed, 30 Jul, 2025 at 10:28 AM
FAQ - Why are invoices by department no longer necessary?
Historically, customers have asked Labor Suppliers to invoice by department, both for reporting purposes and easier reconciliation of the hours worked, and ...
Mon, 24 Oct, 2022 at 2:38 PM
FAQ - Why does WorkRecords say "search presented invoice" instead of "invoice"?
WorkRecords is the method a Labor Supplier uses to deliver their Invoice to their customer.  In the past, other methods used would have been the US Mail, fa...
Wed, 27 Apr, 2022 at 1:13 PM
FAQ - Why does WorkRecords stress the importance of an invoice being presented in WorkRecords
So, why is the emphasis on an invoice being presented in  WorkRecords?   WorkRecords is merely the tool used to get your invoice into the hands of your...
Tue, 11 Oct, 2022 at 3:36 PM
FAQ - Why are invoice totals from the WorkRecords presented Invoice slightly different from WorkRecords Views totals?
There are almost always some slight differences in totals between the Invoice (which is an aggregation of total approved TimeCards) and any WorkSegment re...
Mon, 12 Jun, 2023 at 12:32 PM
FAQ - What steps should I take to reconcile an invoice from my back office to the WorkRecords invoice
Because WorkRecords is not directly tied to a Labor Supplier's back office system that generates the invoice, from time to time the total of Approved Ti...
Wed, 27 Apr, 2022 at 1:17 PM