FAQs on My Account and eSupport

Schedule a Training Session
When scheduling a session, please choose the appropriate session type to ensure you receive the best support: Labor Supplier Session – For staffing compan...
Tue, 26 Aug, 2025 at 6:37 AM
FAQ - My WorkRecords password is hard to remember. Can it be changed?
You can easily update your WorkRecords password by following these steps: Log In: Access your WorkRecords account using your current login credentials. ...
Thu, 28 Nov, 2024 at 12:24 PM
FAQ - I can't log in to WorkRecords, what do I do?
Before opening a support ticket, try the following steps to access your WorkRecords account: Request Your Password: Visit www.workrecords.com. Enter...
Thu, 21 Nov, 2024 at 12:16 AM
Using e-Support Resources for Labor Buyers
The WorkRecords e-Support site is a 24/7 resource to assist you with training and provides answers to frequently asked questions.  In addition to training r...
Tue, 24 Mar, 2015 at 2:00 PM
FAQ - How do I access the e-Support website?
The best way to access the e-Support website is directly through the user's www.workrecords.com log-in.  While a user is logged into their WorkRecords a...
Thu, 29 Sep, 2022 at 2:47 PM
Using WorkRecords 24/7 Support Resources for Labor Buyers
The WorkRecords e-Support site is a 24/7 resource to assist you with training and provides answers to frequently asked questions.  In addition to training r...
Tue, 24 Mar, 2015 at 2:09 PM
Creating and Accessing Previous Tickets in WorkRecords
Creating New Support Tickets Unless you are pre-GoLive or within a few days Post GoLive, creating an e-Support ticket is the fastest way to receive a re...
Wed, 25 Mar, 2015 at 9:54 AM
Changing Your WorkRecords.com Password (for workers)
WorkRecords.com passwords are auto-generated by combining two random words together.  The results can be interesting and sometimes challenging to remember. ...
Fri, 6 May, 2022 at 9:01 AM