TimeCards - Managing WorkSegments and TimeCards

This folder contains resources and FAQs for WorkSegments and TimeCards. While traditionally in staffing, a TimeCard includes both approved and unapproved segments of time, in WorkRecords, a TimeCard reflects approved time/activity from all segments generated on a specific order for that week-ending period. A full week of unapproved time is still referred to as WorkSegments until they are approved and become a TimeCard.

FAQ - A TimeCard was approved, but the bill rate or hours were incorrect, what do I do?
If the TimeCard was approved, but has not been presented on an Invoice in WorkRecords, the WorkRecords Support Team can assist you.  Open a Support Ticket t...
Thu, 26 May, 2022 at 1:12 PM
FAQ - Why isn't overtime calculated throughout the week?
In WorkRecords, “Billable Overtime” (both the hours and expense if and when OT is incurred) is calculated at the time each worker’s TimeCard is approved by ...
Fri, 22 Apr, 2022 at 11:47 AM
FAQ - How do I add in an employee's hours for the week if they physically didn't punch in on the Kiosk or through the QR code?
Adding an employee's hours for the week if they failed to punch in on the Kiosk or through the QR code can be done manually. From the WorkRecords main ...
Fri, 22 Apr, 2022 at 11:49 AM
FAQ - How is overtime distributed when a worker works in more than one department during the same work week?
WorkRecords uses a convention called Weighted Allocation for distributing overtime when a worker moves across departments in the same week. WorkRecords'...
Tue, 26 Apr, 2022 at 3:45 PM
FAQ - How are we charged if a worker has time on two TimeCards in one week?
WorkRecords charges $1.00 per approved TimeCard, per week. At the $1.00 rate, if a worker has two TimeCards in the same week and each TimeCard has time on ...
Tue, 26 Apr, 2022 at 3:47 PM
FAQ: Why does the TimeCard editor display one time while my Segment view displays another? (Converting Time to Decimal)
Working with time and money can often get a little confusing.  In WorkRecords, time can be displayed in hours and minutes or as a decimal depending on ...
Tue, 24 Mar, 2015 at 3:47 PM
FAQ - How does WorkRecords calculate overtime when the worker worked in different departments? (BUYER)
WorkRecords uses a convention called Weighted Allocation for distributing overtime when a worker moves across departments in the same week, as there is no...
Thu, 10 Nov, 2016 at 5:03 PM
FAQ - How to I search to make sure all approved TimeCards are invoiced?
Many agreements between Labor Buyers and Labor Suppliers have a deadline for submitting Invoices.  Ensuring that all TimeCards are presented on an Invoice b...
Tue, 26 Apr, 2022 at 3:53 PM
FAQ - How do I approve TimeCards that are more than 4 months old?
Approving WorkSegments that are older than 4 months requires you to navigate through our Timecards>Batch Submit Timecards functionality.  Below are the ...
Mon, 17 Dec, 2018 at 11:17 AM
FAQ - How do I bill for shift minimums by adjusting billable hours?
There are two options for capturing billing for shift minimums.  Labor Buyers often have a preference based on how shift minimums should impact their l...
Wed, 15 Jun, 2016 at 7:01 PM