TimeCards - Managing WorkSegments and TimeCards

This folder contains resources and FAQs for WorkSegments and TimeCards. While traditionally in staffing, a TimeCard includes both approved and unapproved segments of time, in WorkRecords, a TimeCard reflects approved time/activity from all segments generated on a specific order for that week-ending period. A full week of unapproved time is still referred to as WorkSegments until they are approved and become a TimeCard.

Using Views - Review for Unusually Large Hours
This View is used to help monitor workers' activity at the Kiosk. This View specifically addresses how to find workers that have unusually large hours....
Tue, 24 Mar, 2015 at 3:39 PM
FAQ - A TimeCard was approved, but the bill rate or hours were incorrect, what do I do?
If the TimeCard was approved, but has not been presented on an Invoice in WorkRecords, the WorkRecords Support Team can assist you.  Open a Support Ticket t...
Tue, 24 Mar, 2015 at 3:44 PM
FAQ - Why isn't overtime calculated throughout the week?
In WorkRecords, “Billable Overtime” (both the hours and expense if and when OT is incurred) is calculated at the time each worker’s TimeCard is approved by ...
Tue, 24 Mar, 2015 at 3:45 PM
FAQ - How do I add in an employee's hours for the week if they physically didn't punch in on the Kiosk?
Adding an employee's hours for the week if they failed to punch in on the Kiosk can be done manually. From the WorkRecords main menu, follow these step...
Sat, 2 Aug, 2014 at 12:41 AM
FAQ - How is overtime distributed when a worker works in more than one department during the same work week?
WorkRecords uses a convention called Weighted Allocation for distributing overtime when a worker moves across departments in the same week. WorkRecords'...
Fri, 30 Jan, 2015 at 1:12 PM
FAQ - How are we charged if a worker has time on two TimeCards in one week?
WorkRecords charges up to $0.50 per approved TimeCard, per week. At the $0,50 rate, if a worker has two TimeCards in the same week and each TimeCard has ...
Thu, 10 Nov, 2016 at 5:02 PM
FAQ: Why does the TimeCard editor display one time while my Segment view displays another? (Converting Time to Decimal)
Working with time and money can often get a little confusing.  In WorkRecords, time can be displayed in hours and minutes or as a decimal depending on ...
Tue, 24 Mar, 2015 at 3:47 PM
FAQ - How does WorkRecords calculate overtime when the worker worked in different departments? (BUYER)
WorkRecords uses a convention called Weighted Allocation for distributing overtime when a worker moves across departments in the same week, as there is no...
Thu, 10 Nov, 2016 at 5:03 PM
FAQ - How to I search to make sure all approved TimeCards are invoiced?
Many agreements between Labor Buyers and Labor Suppliers have a deadline for submitting Invoices.  Ensuring that all TimeCards are presented on an Invoice b...
Tue, 24 Mar, 2015 at 3:49 PM
FAQ - How do I approve TimeCards that are more than 4 months old?
Approving WorkSegments that are older than 4 months requires you to navigate through our Timecards>Batch Submit Timecards functionality.  Below are the ...
Thu, 14 Apr, 2016 at 3:19 PM